FlexClub is a vehicle subscription marketplace offering members the most flexible way to shop for vehicles. Members can choose from a wide selection of offers from our vehicle partners, such as Avis, Barloworld, Europcar and Motus. Our members enjoy the convenience of an all-inclusive monthly fee for their vehicle, which means no need to worry about insurance or maintenance. Vehicle subscriptions offer maximum flexibility, allowing members to return or swap their vehicle with ease.
Ultimate Flexibility
· No long-term contracts. Swap, pause or cancel your subscription.
All-Inclusive Fees
· No need to worry about maintenance or insurance. That's right, no more worries about those what-ifs, we do it all for you.
The simplest way to shop
· Order your vehicle and have it delivered to your door all from the comfort of your couch. Say goodbye to the hassle of vehicle shopping.
Vehicles that never get old
· Your vehicle will seamlessly get swapped for a newer model at the end of every purchase window.
Applying for a vehicle subscription is simple. Be sure to have the following on hand:
Due to the global chip shortage impacting all vehicle manufacturers worldwide, vehicle supply is subject to availability from our vehicle partners. Should we be unable to fulfil your vehicle selection, we will inform you and offer the closest available alternative to your preferred vehicle. While our team will make every effort to source your preferred vehicle, we may not always be able to accommodate your request. Should we be unable to fulfill your vehicle choice, we'll inform you as soon as possible and offer you the closest available alternative.
All private vehicle subscriptions are fully-inclusive, meaning there is no need to purchase separate damage cover or maintenance plans. In the event of an accident, a liability may be due, which is similar to an excess associated with most insurance products. Not applicable to commercial or motorbike products.
To view a breakdown off all costs in the respective subscription offerings, please visit our pricing breakdown page here
One of the major benefits of subscribing to a vehicle is that you have the flexibility to change your vehicle, once a month around your subscription renewal date. Want to spend your next month in an SUV to make the upcoming road trip more comfortable? No problem!
FlexClub provides access to a network of merchants to which you may subscribe or lease a vehicle.
Each merchant will have different inclusions & exclusions within the fee however all packages will have super theft and damage waivers as well as maintenance and service included.
To view a full breakdown of what is and isn't included in your fee - please visit the specific vehicle you would like to subscribe to or alternatively see the pricing breakdown page here
Your monthly subscription fee will be billed between the 25th and the 1st of each month, depending on your preference. Based on when you take delivery, a prorated fee may apply to reconcile your date of delivery and billings date. There are 3 important billing dates that you need to remember:
1) Your initial payment date - this is the date of your first subscription payment
2) Your anniversary date - this is the date that you receive the vehicle
3) Your monthly billing date - this is a date that you select between the 25th to the 1st of each month to be billed on for your subscription going forward
Here's an example of how billings work:
You select a vehicle for R10,000. You make your first subscription payment on the 8th of March (this is your initial payment date).
You receive the vehicle on the 15th of March (this is your anniversary date).
You select the 25th of each month to be your billing date (this is your monthly billing date).
After your initial payment, your next billing date will be the 25th of March (as selected). The amount due on 25 March will be used to make up the days between your delivery date and new monthly billing date.
In this case, as you received your vehicle on the 15th and selected the 25th as your monthly billing date, you will be charged a pro-rata rate for 10 days. By paying this amount you will be up to date on payments until the 25th of the following month.
The amount is calculated as below:
R10,000.00 is broken up into a daily rate. This "daily rate" is multiplied by the number of days between your anniversary date and your selected monthly billing date.
To summarise this example, you would have paid: R10,000.00 on the 8th of March - Initial payment date
R3225.80 on the 25th of March - Pro rated fee amount (Pro-rated for 10 days: R10,000.00 / 31 = R322.58 x 10 = R3225.80)
Your next payment will be R10,000.00 on the 25th of April - Monthly billing date
*Please note that the daily rate is used for calculation purposes only. The minimum length of any subscription is 1 full month. A vehicle returned before its anniversary date in the next month will be liable to a charge.
*FlexClub must be notified of the vehicles' return - any amounts due will be refunded to the member for unused days.
You can update your billings information by contacting support@joinflexclub.com
FlexClub will notify you immediately upon a missed payment. You will be given 16 days before the vehicle is sent in for recovery - at this point, no payment plans or account settlements will reverse the recovery process.
If you paid a deposit on the vehicle, it will be used to cover the balance of the amount owed.
Should you still not have settled your account after the vehicle is recovered, you will be blacklisted from FlexClub and your account and details will be handed over to collectors as well as SACRRA.
For any additional queries please contact billings@joinflexclub.com alternatively please view our terms of service for more information.
You will need to notify us of any changes at least 48 hours prior to the delivery of your vehicle. You can notify us by contacting support@joinflexclub.com or sending a message on Whatsapp to +27 60 070 2314.
We arrange delivery in most areas within the cities available on our marketplace. If in doubt, you're welcome to reach out to support@joinflexclub.com.
You can arrange your vehicle swap at the end of a monthly cycle by contacting support@joinflexclub.com.
If you exceed your mileage limit, the surcharge will be billed seperately. Please see details of mileage bundles on the subscription offer page for your selected vehicle.
Yes, in fact it's the most secure way of sharing sensitive financial information like bank statements and guarantees that the data was not manipulated in any way.
Importantly, we cannot see any of your bank login credentials as you are redirected to your bank login when consenting to our viewing access. The viewing access provided to us relies on the most sophisticated encryption and security protocols.
Your consent for us to view the account can also be revoked at any time, though may impact your ability to continue subscribing for a vehicle.